No matter how hard I try, I seem to get at least one every year. Although I am either teaching off of the county's assigned curriculum or I am using material or methods that I have found to best teach the subject at hand, there is always someone who thinks I am doing it wrong and they could do a better job than me. Aggravating? YES!! However, my job is not to argue with the parents but instead to show them that my goal is to educate their child in the best way possible.
When I have issues with parents, the factors are usually a) control issues, and/or b) differences in values, and/or c) different perceptions of the child. All three are closely related.
It's important for the parents to understand that they cannot control what happens in my classroom. Likewise, I need to understand that I cannot control what happens at their home. When we have a disagreement, I try to listen to see if there is something I can learn from the parent to improve things for the student in my class.
I try my best to step into their shoes. As a parent myself, I know how annoying it is to have a teacher who just cannot see things your way. A few years back my son was switched midyear into a new classroom due to an increase in enrollment at his school. His new teacher was surplussed from another school and went from teaching fourth grade to teaching first grade for the first time in her life. Having taught first grade myself in the past, I knew what I should expect from him. However she had a hard time transitioning and lowering her standards. We had several conferences with her and even though she knew that my husband and I were both teachers, she talked down to us and made us feel inferior. I couldn't wait until that year was over. I wished she would just step into our shoes and understand what we were going through. It wasn't that we didn't like her. I actually felt bad for her for having to be put into that position in the first place. I know it's hard to think past the yelling and harsh words, but before you act you should try to see things their way.
As important as it for me as a parent to voice my concerns about my children to their teachers, it's just as important to listen to my students' parents. The key is to not be defensive.
There will always be value differences and it is very frustrating when someone doesn't share the same values as us. As teachers we need to remember that these differences can only be bridged by respecting others' values and being willing to compromise.
Parents and teachers often have different perceptions of a student, and both are usually correct. Both of my children are crazy at home and very well-behaved and focused at school. Their teachers never believe me when I tell them how they act with me. People generally behave differently in different contexts. By sharing these perception, teachers can develop a greater understanding of their students.
The bottom line is that although you should feel confident in your knowledge of your subjects and philosophies, you should also welcome parents' perspectives and even their critical feedback. You should never be defensive and you should always try to step into their shoes. Remember that your goal is to help the student and you are never going to get them to listen to you if the parent is badmouthing you at home. Focus on working mutually and building partnerships with the parents instead.